Legal

Privacy Policy

Last updated: 5/15/2026

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

  • Name and email address when creating an account
  • Payment information processed by our secure payment providers
  • Communication preferences and support inquiries
  • Optional profile information you choose to provide

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device information (browser type, operating system)
  • Usage patterns and analytics data
  • IP address and general location information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process purchases and deliver digital products
  • Create and manage your account
  • Send important updates about your orders and account
  • Provide customer support and respond to inquiries
  • Improve our services and user experience
  • Send marketing communications (with your consent)
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

3. Information Sharing and Disclosure

3.1 Service Providers

We share information with trusted third-party service providers:

  • Payment Processors: Stripe and PayPal for secure payment processing
  • Email Services: SendGrid or similar for transactional emails
  • Analytics: Google Analytics for website usage insights
  • Cloud Hosting: Netlify and Vercel for website hosting

3.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or abuse of our services
  • Protect the rights and safety of our users

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify users of any such change in ownership.

4. Data Security

We implement appropriate security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Limited access to personal information by employees
  • Secure cloud infrastructure with enterprise-grade security

Note: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Cookies and Tracking

5.1 Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how you use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

5.2 Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.

6. Your Rights and Choices

6.1 Account Information

You can access and update your account information at any time through your account settings.

6.2 Email Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting support.

6.3 Data Rights (GDPR)

If you're in the EU, you have additional rights including:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to delete your data (subject to legal requirements)
  • Right to data portability
  • Right to object to processing

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Maintain purchase history for customer support
  • Prevent fraud and ensure security

Account information is typically retained for 3 years after account closure, unless you request earlier deletion or we're required to retain it longer.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions for certain countries
  • Certification under recognized frameworks

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@fluxhive.app

Support: support@fluxhive.app

Data Protection Officer: support@fluxhive.app

Address: Fluxhive, Privacy Department